Eligibility Criteria
If you meet these criteria, you may be able to get help to make your home warmer, drier, and safer. If you are unsure whether you meet the criteria, we encourage you to reach out anyway as we may be able to provide other support and refer you and your whānau to other services.
Families with children in the home that are low income based on the Community Services Card threshold.
NZ citizen or permanent resident living in the home.
And one of the following:
Individuals at risk of Rheumatic Fever or have Rheumatic Fever (receiving Bicillin Injections)
Pregnant women/ people and families with newborn babies
Overcrowded households
Whānau who live in homes with children 0-19yrs old who have been hospitalised with a preventable hospital admission (e.g., Pneumonia, Bronchiolitis, Past episode of rheumatic Fever, meningitis)
Families that are receiving a benefit
* Anyone has the ability to refer a whānau or themselves to our services. If you are a health provider referring on behalf of a whānau, please state this in the referral form with your name and contact number.
HHI Providers
The HHI is delivered by 17 lead providers and sub-contracted providers across the country, including health, home energy performance, Pacific, Hauora Māori, Iwi and urban marae-based organisations. HHI provider organisations form partnerships and receive government, community grant and philanthropic funding to support the delivery of interventions.
HHI is a nationwide service! Refer yourself or a whānau for a free home assessment
To refer yourself or a whānau, simply wait for the map to load below. Then, click on the relevant pin for your area. From there, click the link that pops up to access the provider's referral form. Submit the referral form, and the provider will get in touch with you.
If you don't see a location tag where you live, pick the closest HHI provider! Our service operates across the entire motu - this is where our hubs are based!
This webpage was last updated 9/09/2025
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